Refund policy

60-Day Money-Back Guarantee

We stand behind Zyara completely. If it doesn't hold the way we say it does, you get your money back. No hassle, no runaround.

How it works

You have 60 days from the date your order is delivered to try Zyara in your normal routine. That's two full months. You must use the product for the full 60 days before requesting a refund — results can take time depending on the degree of bone loss, your denture condition, and personal fit. If after 60 days of genuine use it doesn't hold the way we say it does, contact our team and we will refund you in full.

To request a refund

Email us at support@tryzyara.com with your order number and a brief note about what happened. We'll respond within one business day and take care of everything from there. Please contact us before initiating a dispute with your bank or payment provider — reaching out directly is always the fastest way to a resolution.

How returns work

Once your return is approved, we will email you a prepaid return label at no cost to you. Simply pack the product in its original, undamaged box, in the same condition it was received, and ship it to our returns facility using the label provided. Refunds will be fully processed once we receive your return.

Refund timeline

Once your return arrives at our facility and is inspected, refunds are issued to your original payment method within 5 to 10 business days depending on your bank.

Exceptions

We do not offer refunds on orders where the product was purchased through an unauthorized third-party seller. Zyara is only sold directly through tryzyara.com. If you purchased from another source, we cannot guarantee product authenticity or honor the guarantee.

Individual results may vary based on degree of bone loss, denture condition, and personal fit. Zyara is not a substitute for professional dental care. See our full terms for additional details.