Privacy policy
Your Privacy Matters
This Privacy Policy describes how Zyara (tryzyara.com) collects, uses, and protects information when you visit our website or make a purchase.
Information we collect
When you place an order, we collect your name, email address, shipping address, billing address, phone number (if provided), and payment information. Payment details are processed securely through our payment processor and are never stored on our servers.
When you browse our website, we automatically receive your IP address, browser type, referring URL, and pages visited. This information helps us understand how visitors use our site.
If you contact us by email, we receive the content of your message and your email address.
How we use your information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to questions or support requests you send to support@tryzyara.com
- Improve our website and product offerings
- Send promotional communications, if you have opted in
We do not sell, trade, or rent your personal information to third parties.
Third-party services
Our store is built on Shopify. Shopify stores your data as part of operating the platform. You can read Shopify's privacy policy at shopify.com/legal/privacy.
We use third-party analytics and advertising tools (such as Meta Pixel and Google Analytics) to understand site traffic and improve our marketing. These tools may use cookies to collect data.
We use email marketing platforms to send promotional emails to customers who have opted in. You can unsubscribe at any time by clicking the unsubscribe link in any email or by emailing support@tryzyara.com.
Cookies
Our website uses cookies to keep track of your cart, remember your preferences, and collect analytics data. You can disable cookies in your browser settings, though some site features may not function properly.
Data retention
We retain your order and personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
Your rights
You have the right to access, correct, or delete the personal information we hold about you. To make a request, email support@tryzyara.com. We will respond within 30 days.
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale (we do not sell personal information).
If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict, and port your data. To exercise any of these rights, contact us at support@tryzyara.com.
Changes to this policy
We may update this Privacy Policy from time to time. The current version is always available at tryzyara.com/policies/privacy-policy. Continued use of the site after any changes constitutes acceptance of the updated policy.
Contact
Questions about your privacy? Email us at support@tryzyara.com.